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Customer Services Operative Jobs in Wallsend

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Wallsend

Wallsend is a town in North Tyneside, England. It lies on the south bank of the River Tyne opposite Newcastle upon Tyne. It is bordered by the City of Newcastle, Howdon and Killingworth. Wallsend has a population of around 30,000 people which makes it the 4th largest urban area in North Tyneside. The town is historically significant due to its location at the eastern end of Hadrian's Wall, which was built by the Roman Empire in the 2nd century AD.

The engineering sector is a very important part of the Wallsend economy. It encompasses a number of disciplines including manufacturing, energy and energy efficiency. The latter has been one of the key areas for the region in recent years, with the refurbishment of large-scale industries leading to significant investment and job creation.

Wallsend is easily accessible. There are buses to Newcastle, as well as trains and local taxi services. There are also several car parks around town, which provide free parking facilities.