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Customer Services Operative Jobs in Southampton

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Southampton

Southampton is the largest city in Hampshire and has a year-round population of around 245,000 people. It has a diverse economy, with jobs in retail and tourism being particularly strong. Southampton has enjoyed significant success as a cultural centre, with two world-class theatres.

Southampton is the focal point for engineering and technology in the south of England. It has a very diverse and successful industry, with companies ranging from large multinationals to small high-tech start-ups.

Southampton is a key transport hub, with an extensive network of buses, trains and ferries. There are frequent trains to London, the ports of Poole and Portsmouth, and the South Hams towns of Salisbury, Exeter and Plymouth. 

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