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Role Summary/Purpose
The Generator Mechanical Technical Field Advisor (TFA) travels to customer sites and supports our customers with their installation, maintenance, and warranty work with industrial, power generation rotating equipment, primarily Generators, Motors and Exciters. In order to provide technical direction to others, this position requires technical competence in reading and interpreting engineering documents including but not restricted to Technical & Quality instructions and engineering drawings.
The Generator Mechanical TFA implements and executes the work under Quality, Safety and Environmental policies, behaving in a professional manner as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedures.
Essential Function & Responsibilities:
Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair after installation.
Respond to requests for emergency repairs and services to troublesome equipment
Provide Technical Instruction and assistance to customer representatives regarding installation, operation, repair and maintenance at customer's sites
Perform administrative functions such as: writing and amending as required Risk Assessments, writing Technical Reports in FieldVision, reviewing and amending quality documentation, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.
Signs off on all changes implemented.
Drive customer satisfaction through commitment to quality.
Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE, FieldCore, customers and legislative safety standards.
Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage and other OEM designs.
Prepare timely and accurate technical reports in FieldVision for customer records and a reference for future outages.
Ensure all parts needed for the job are shipped to the site and checked before installation.
Perform walk-downs during installation to ensure that workforce under his technical direction are working safely, and delivering the highest standard of work.
Provide Supervision of team as required to execute the job when needed.
Perform aftermarket upgrades that need to be performed at the site level.
Perform other duties as assigned
Qualifications/Requirements:
Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
Minimum of 1 years of experience in a field services or power generation equipment maintenance position
Technical competence in reading measuring equipment.
Extensive travel to and from projects and various field assignments will be required.
Computer Literacy
Desired Characteristics:
Entry level, has some basic mechanical knowledge.
Demonstrates mentor and team lead skills.
Experience and training on Alstom, Siemens or other OEM equipment is preferred
Fluent in German language.
Strong organizational skills
Strong oral and written communication skills
Strong interpersonal and leadership skills
About NRL
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.