HR Operations Coordinator

The HR Operations Coordinator holds a key role in project, responsible for delivering quality customer service by managing day-to-day Core People Processes activities across the employee lifecycle.

Key duties include (but is not limited to) creating contracts of employment, new hire onboarding, overseeing employee record management, handling job changes, facilitating exits, and some elements of reporting. Dedication to upholding standards of excellence and efficiency is crucial to ensure seamless operations within project.

Responsibilities:

• Plays a responsible role in achieving a first-class HR service to our people, underpinned by excellent customer service and effective query resolution.

• Oversee all general administration tasks as outlined in the profile and as requested by the PARC Operations Lead.

• Handle all general correspondence required throughout employees' employment lifecycle.

• Ensure accurate updating of Workday for new starters, changes to existing employees, and leavers.

• Organise, file, and maintain HR documentation, ensuring accuracy and currency.

• Maintain 100% accuracy in Workday data reflecting changes made during monthly payroll processing.

• Manage queries and actions in the PARC 'In-box'.

• Process sickness and absence forms.

• Familiarisation of  the recruitment processes and systems to facilitate smooth onboarding of new hires.

• Provide timely correspondence for new employees, including offers of employment, references, security documentation, new joiner letters, and induction packs.

• Collaborate with the Benefits Advisor to administer company benefit schemes, providing necessary documentation for payroll actions.

• Administer the sale and purchase of holidays, ensuring accurate recording for payroll and statistical purposes.

• Manage the probationary process and associated documentation.

• Execute transactional processes across the employee lifecycle, adhering to metrics and service level agreements.

• Handle level 0 and 1 employee queries, escalating as needed.

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Experience Requirements:

• Qualifications in HR or related discipline (desirable).

• Ability to handle work of a sensitive and confidential nature.

• Strong communication skills, both written and verbal

• Flexible, enthusiastic, and positive ‘can-do’ attitude

• Team player with the ability to work on own initiative and prioritise workload.

• High degree of accuracy and attention to detail

• HR Operations experience (desirable)

• Demonstrated decision-making and problem-solving skills.

• Demonstrated ability to manage competing tasks and stakeholder expectations.

• People systems experience and knowledge and intermediate proficiency in the Microsoft suite.

• Good relationship management and communication skills, and a demonstrated commitment to a customer service mindset.

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Technical Skills/Knowledge:

• Good standard of competence in Microsoft packages.

• Experience of managing information in databases

• Understanding of UK employment law, compliance and the GDPR data protection.

• Understanding of security clearances and associated process (BPSS, SC, DV) - Desirable

About NRL
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.