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Customer Service Administrator - Ongoing

  • Location: Edinburgh, Edinburgh
  • Salary: Negotiable
  • Job Type:Contract

Posted about 1 year ago

  • Sector: Non-core sector
  • Contact: Shaun Lamb
  • Contact Email: slamb@nrl.co.uk
  • Contact Phone: 01324 614 574
  • Start Date: 04 September 2024
  • Expiry Date: 26 September 2024
  • Job Ref: V-162791
NRL’s client based in the West End of Edinburgh are looking to recruit a Customer Service Administrator for an initial temporary contract with potitential to turn permanent.
Hours are 0815 - 1630 Mon-Thurs with a 12.50 finish on a Friday. Immediate start!

About the role:
  • Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).
  • Help with co-ordination of queries with clients to ensure data is up-to-date and accurate.
  • General administrative duties, including photocopying, logging and distributing mail, maintaining filing systems and securely disposing of documents as per retention periods.
  • Sorting documents for work; inputting orders; checking and updating customer records; updating basic spreadsheets. 
  • Signing for deliveries.
  • Provide cover for other Customer Service staff as required, including manning Reception.
What you will need:
  • They should have a working knowledge of all Microsoft Office packages and fast and accurate keyboard skills.
  • This post requires attention to detail, accuracy, ability to communicate effectively, both verbally and in writing are essential together with a flexible approach to working practices.
  • Candidates will need to go through a basic credit check prior to starting assignment
What’s in it for you:
  • A friendly and busy environment
  • Potential for a permanent role


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