Junior Connected Car Engineer

Location: Cranfield

Contract: Initial 6 months (potential to extend) 

Industry: Automotive / Connected Vehicle Technology

About the Role 

We’re looking for a proactive and analytical Junior Connected Car Engineer to join a fast‑moving team supporting the next generation of connected vehicle technology. This is an ideal opportunity for someone early in their career who enjoys problem‑solving, working with data, and supporting engineering teams to keep connected car services running smoothly.

You’ll work closely with design, quality, and engineering teams to investigate issues, analyse data trends, and ensure timely resolution of incidents raised through ticketing systems. If you’re curious, detail‑driven, and excited by the future of automotive technology, this role will give you the perfect platform to grow.

Key Responsibilities

• Manage and respond to service requests raised by the design team using ticket management tools (e.g., ServiceNow).
• Monitor incident tickets, track progress, and ensure timely closure.
• Use analytical tools to investigate anomalies, identify trends, and support root‑cause analysis — including writing basic SQL queries.
• Work with cloud‑based data using advanced Excel techniques such as Power Query, Power Pivot, and Power Automate.
• Validate reports produced by offshore teams for vehicle campaigns and ensure data accuracy.
• Collaborate cross‑functionally with engineering, project quality, and management teams to provide clear updates and early visibility of issues.
• Provide technical support to offshore call‑centre teams when required.

Background & Experience

• Degree‑qualified (STEM preferred but not essential with relevant experience).
• Experience using ticket management tools — ideally ServiceNow.
• Familiarity with Power Platform tools (Power Query, Power Pivot, Power Automate, Power BI).
• Strong analytical mindset with practical problem‑solving experience.
• Confident communicator with solid written and verbal skills.
• Competent with Microsoft Excel and PowerPoint.
• Ability to prioritise and manage multiple tasks simultaneously.
• Self‑motivated, proactive, and flexible in approach.

What You’ll Get

• Exposure to cutting‑edge connected vehicle technology.
• Hands‑on experience with real‑world automotive data and incident management.
• Opportunity to work with cross‑functional engineering teams.
• A supportive environment ideal for early‑career development.

About NRL

The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
 
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.