Operational Controller / Control Room Operator - Highways

Vacancy ID: 1030920
Created Date: 03.01.2020
Job Title: Operational Controller / Control Room Operator - Highways
Salary £11.00 - £11.70 per hour, Benefits: + Benefits
Temp or Perm: Contract Role
Region: Midlands
Sector: Highways
Consultant: Kayleigh Bentham
Consultant Phone: 01942 323277

Job Description:
NRL are currently recruiting for a Operational Controller / Control Room Operator to work in the Highways sector.

About the role

The focus of the role is to work collaboratively with the client in order to organise and assist with the swift clearance of incidents on the road network, by liaising with Maintenance and response teams and additional resources if required.

  • Schedule and co-ordination of emergency and urgent works
  • Manage activities of gangs/operations in line with contract timescales and commercial contracts
  • Co-Ordination with supervisors
  • Review of captured data for quality and accuracy of data
  • Keep client updated on activity
  • Liaise with emergency services if required 
  • Communicate with all parties to ensure performance targets are met
  • Maximise productivity of resources through reduction in wasted time, materials and operational costs
  • Carry out a comprehensive handover with the Lead Operator of the previous shift and ensure that all outstanding issues and incidents are monitored in alignment with contractual SLA’s
What you will need
  • Experience of working in a Control Room Environment
  • Experience of working on a Highways Maintenance contract
  • Understanding of emergency and winter service operations
  • Experience of planning/co-ordination
  • Knowledge of LEAN
  • Full driving licence
  • IT skills
  • Knowledge of Chapter 8 Traffic Management – Desirable
  • Ability to obtain BPSS Level Clearance
What’s in it for you
  • Competitive rate
  • Access to a comprehensive benefits package
  • Quick start / Turnaround

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