Customer Service Administrator

Vacancy ID: 1018942
Created Date: 10.01.2019
Job Title: Customer Service Administrator
Salary £9.81 per hour
Temp or Perm: Contract Role
Region: Scotland
Sector: Administration & Secretarial
Consultant: Shaun Lamb
Consultant Phone: 0141 226 8156

Job Description:

NRL’s client based in Edinburgh are looking to recruit a Customer Service Administrator on an initial 3 month contract.

About the role:

  • Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).
  • Help with co-ordination of queries with clients to ensure data is up-to-date and accurate.
  • General administrative duties, including photocopying, logging and distributing mail, maintaining filing systems and securely disposing of documents as per retention periods.
  • Signing for deliveries.
  • Provide cover for other Customer Service staff as required, including manning Reception.

What you will need:

  • They should have a working knowledge of all Microsoft Office packages and fast and accurate keyboard skills.
  • This post requires attention to detail, accuracy, ability to communicate effectively, both verbally and in writing are essential together with a flexible approach to working practices.
  • Candidates will need to go through a basic credit check prior to starting assignment

What’s in it for you:

  • A long-term contract
  • A friendly and busy environment
  • Potential for a permanent role

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