We collect the following categories of personal information from our customers, customers’ candidates and Site visitors:
- Customer candidate contact information such as name, email address, mailing address, phone number, employment history, national insurance number, or tax, license or other identification numbers
- Identifiers such as user name, account number, password and IP addresses
We also collect the following information from our customers:
- Information about a customer’s business such as company name, company size, business type, and contact information
- Demographic information of our customers, customers’ candidates and Site visitors such as age, education, gender, interests, postal code
- Email addresses, names, and contact information of visitors who register for our website
We use the personal information collected from these individuals only for the following purposes:
- Provide the Service to our customers
- Keep records of customer activity
- Keep records of customer information
- Administer a customer’s accounts
- Respond to a customer’s service or support requests
- For marketing purposes
We may email information regarding updates to the Service or additional service offerings to our customers in accordance with the terms and conditions of each customer’s agreements with us.
Other third parties, such as content or third party service providers, may provide content or services through the Service and may need access to your personal information to provide their services to you. Customers will be using a Service to host data and information. NRL Ltd will not use or disclose your personal information, except (i) to the extent necessary to provide the Service to you or as requested by you, or (ii) pursuant to law, or (iii) by a court order. Individual customer or customer candidate records may at times be viewed or accessed by NRL Ltd’s authorized employees or agents only for the purpose(s) of (i) providing the Service and related professional services to customer or customer candidates, (ii) resolving a support issue affecting any of them, (iii) to inspect and resolve a suspected violation of customer agreements with a customer, or (iv) as may be required by law, as determined by NRL Ltd in its sole discretion, judicial proceeding, legal process or binding court order. We also reserve the right to disclose your personal information as required by law and when we believe, in our sole discretion, that disclosure is necessary to protect our rights and/or comply with a legal proceeding, binding court order, or legal process.
Personal information may be disclosed or distributed to another party with which NRL Ltd enters, or may enter, into a corporation transaction. If NRL Ltd is acquired in a merger, acquisition, or sale of all or substantially all its assets, you will be notified via email, on our Site and/or by a prominent notice on our Service of any change in the uses of your personal information, as well as any choices you may have regarding your personal information.
NRL Ltd may disclose personal information to companies that assist us in providing our Services or that partner with us to provide you their services or content. In this context, any such transfers to third parties are governed by our vendor agreements with them, which provide standards of care for the protection for personal and confidential information that are not less stringent than the standards contained in our customer agreements, and in no event, less than a reasonable standard of care. Such third-party companies are authorised to use your personal information only as necessary to provide these services to us and/or you and for the purposes for which the personal information was collected. In the case of partners with whom you contract directly, their policies regarding personal information will govern your relationship with them as stated in the applicable agreement between you and the partner and we will not be responsible for any actions or omission of these partners.
Customers are solely responsible for maintaining the confidentiality and security of their user registration and password. Customers or Site visitors may opt-out of receiving advertisement or promotional emails from us by selecting the opt-out link located in the message body of all our electronic communications. Customers or Site visitors may also opt out of marketing communications via the Your Account page on our Site. We may also track and analyse information that doesn’t directly identify you as a person and aggregate usage and volume statistical information from our site visitors.
NRL Ltd may also ask visitors who register with our Site to provide certain information, such as email addresses to use and receive content from the Site. NRL Ltd will provide these visitors with the ability to opt-in or opt-out of future communications from the company. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or on the Your Account page on our Site .
Technologies such as cookies or similar technologies are used by NRL Ltd and our partners, affiliates, or our service providers. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Log in files: We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, the files viewed on our site (e.g., HTML pages, graphics, etc.), to analyse trends in the aggregate and administer the Site. We do link these automatically-collected data sets to personal information of you that we may have already stored.
Strictly necessary cookies are required for the operation of the Site. These include, for example, cookies which are necessary for users to create an account or login to secure areas of the Site, and cookies that are required to show error or success messages to users.
Session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. NRL Ltd session cookies help us make sure you are who you say you are after you’ve logged in and are required to use the application.
Persistent cookies that only NRL Ltd can read and use, to identify the fact that you are a NRL Ltd customer or a visitor, who has registered for the NRL Ltd website, to identify and maintain your preferences out or to receive certain types of content. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser. We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store passwords in persistent cookies. Users or visitors who disable their Web browsers’ ability to accept cookies will be unable to use all aspects of our service.
Targeting cookies which store a user’s username, the referring user if using the referral network and the referral source to the Site.
- Internet Explorer 11 and later versions = In Private
- Safari 7 and later versions = Private Navigation/Browsing
- Opera 17 and later versions = Private Navigation/Browsing
- Mozilla Firefox 27 and later versions = Private Navigation/Browsing
- Google Chrome 30 and later versions = Incognito
Social Media (Features) and Widgets: Our Site includes social media features, such as LinkedIn. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy statement of the company providing it.
Access to Personal Information Controlled by NRL Ltd
Upon request and within 30 days, NRL Ltd will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. In addition, NRL Ltd will take reasonable steps to permit customers to correct, amend, or delete their personal information. To request this access, please contact https://nrl.co.uk/about-nrl/data-management/subject-access-request/
We may retain your information for as long as your account is active or as needed to provide you with our Services, comply with our contractual and/or legal obligations, resolve disputes and enforce our agreements.
Data Retention by Us
We will retain personal information we process on behalf of our Customers for as long as needed to provide Services to our customer and as required under customer agreements. We will also retain this personal information as necessary to comply with our legal and/or contractual obligations, resolve disputes, and enforce our agreements. When the purpose for which NRL Ltd is processing, the personal information is fulfilled, expires or is terminated, NRL Ltd will, upon request, provide our customers with a copy of their personal information stored by us, and NRL Ltd will then either delete or pseudonymise any remaining personal information in accordance with our customer agreements.
NRL Ltd employs reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal information it processes. When the Service is accessed using Microsoft Internet Explorer versions 8.0 or higher, Transport Layer Security (TSL) technology protects information using both server authentication and data encryption to help provide that personal information is safe, and secure while in transit. NRL Ltd also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Service in a secure server environment that uses a firewall and other advanced technology to protect against interference or access from outside intruders. Finally, NRL Ltd provides individual usernames and passwords that must be entered each time a customer logs on. These safeguards help protect against unauthorized access, maintain data accuracy, and provide for the appropriate use of personal information. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee absolute security.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Links to Third Party Sites
No Services for Children
We do not knowingly collect information from children. To use the Site, you must be the age of legal majority in your place of residence. By using the Site, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Site. All information provided to us will be treated as if it was provided by an adult. We will use commercially reasonable efforts to delete information associated with a child as soon as practicable if we learn that a child has submitted information about himself/herself to us.
There are many methods where web browser signals and similar mechanisms can indicate your choice to disable tracking. But we may not be aware of or able to honor every such mechanism. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (DNT) signals other than cookies, we may not respond to undefined DNT signals to our Sites or online services.
We may update this privacy statement to reflect changes to our information practices that will become effective upon posting. If we make material changes to this policy, we will notify you here, by email, or by means of a notice through the Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Security – NRL Ltd will take all reasonable precautions in its protection of data and any misuse, loss, destruction, alteration, and unauthorised access or disclosure.
Access – NRL Ltd will provide access for its customers to their personal information and allow them to correct, amend, or request deletion of personal information where such personal information is inaccurate
Data Integrity and Purpose Limitation – NRL Ltd will take all reasonable steps to provide that any personal information it processes is limited by the purpose(s) for which such personal information has been collected
Recourse, Enforcement and Liability – NRL Ltd will attempt to reasonably resolve any concerns related to the processing of his/her personal information directly with the individual.
19th June 2018